{"id":240,"date":"2023-09-02T04:08:31","date_gmt":"2023-09-02T04:08:31","guid":{"rendered":"https:\/\/rdhs.oliviahospital.lk\/?page_id=240"},"modified":"2023-09-20T08:39:13","modified_gmt":"2023-09-20T08:39:13","slug":"quality-management-in-health-care","status":"publish","type":"page","link":"https:\/\/healthdept.ep.gov.lk\/rdhs-kl\/quality-management-in-health-care\/","title":{"rendered":"QUALITY MANAGEMENT IN HEALTH CARE"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"240\" class=\"elementor elementor-240\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-abbb644 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"abbb644\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9bfa73e\" data-id=\"9bfa73e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9c722eb elementor-widget elementor-widget-heading\" data-id=\"9c722eb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\">Vision:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-955e2a0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"955e2a0\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e145050\" data-id=\"e145050\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e3cd29f elementor-widget elementor-widget-text-editor\" data-id=\"e3cd29f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-size: large;\">Safe Healthcare through Quality Service.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2a46a47 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2a46a47\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1b39179\" data-id=\"1b39179\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-23f3d05 elementor-widget elementor-widget-heading\" data-id=\"23f3d05\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\">Mission:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-56fbb35 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"56fbb35\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0463383\" data-id=\"0463383\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f9698f3 elementor-widget elementor-widget-text-editor\" data-id=\"f9698f3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-size: large;\">Promote the Productivity, Quality and Safety Healthcare service delivery to the People of Kalmunai Health Region.\u00a0\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-534711b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"534711b\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-716459d\" data-id=\"716459d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9f7b590 elementor-widget elementor-widget-heading\" data-id=\"9f7b590\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\">What Is Quality Management in Health Care?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b82a78a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b82a78a\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d6c7086\" data-id=\"d6c7086\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a805bf elementor-widget elementor-widget-text-editor\" data-id=\"4a805bf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-size: large;\">It&#8217;s not easy for patients to know whether they&#8217;re getting quality care from their doctor. Even medical professionals can&#8217;t always judge this. Quality management in health care works to measure the health benefits of doctors&#8217; and hospitals&#8217; work and improve patient outcomes.\u00a0Quality management in health care works to reduce errors and improve patient care. The safety and effectiveness of treatment are two of the most critical measures of quality.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a059e32 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a059e32\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c67cf4c\" data-id=\"c67cf4c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e5549a4 elementor-widget elementor-widget-heading\" data-id=\"e5549a4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\">The Challenge of Measuring Quality<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5a50c7a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5a50c7a\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-db07893\" data-id=\"db07893\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e935d18 elementor-widget elementor-widget-text-editor\" data-id=\"e935d18\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-size: large;\">The\u00a0quality management in health care is harder than in businesses where the metrics are more routine, such as the number of widgets made per hour or the sales revenue per quarter. In health care, different patients may have widely different problems, even in a specialty such as OB-GYN or oncology. Solutions to patients&#8217; conditions have to be individually tailored, not mass-produced.\u00a0The health care industry initially thought of quality management in terms of telling doctors and nurses what to do and how to do it. Now the industry sees it as a broader perspective on the process of care. Any patient\/professional interaction involves multiple procedures and processes. Managing them makes it possible to improve the results for patients.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f61d7f4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f61d7f4\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0e65761\" data-id=\"0e65761\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-438cfde elementor-widget elementor-widget-heading\" data-id=\"438cfde\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\">Obstacles to Quality Management<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6c7795a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6c7795a\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a44364c\" data-id=\"a44364c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b9a65ef elementor-widget elementor-widget-text-editor\" data-id=\"b9a65ef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-size: large;\">Every doctor, nurse or hospital administrator wants their treatment and patient interactions to be top quality, but it doesn&#8217;t happen automatically. Whether you want quality control management in a hospital, a doctor&#8217;s office or a walk-in clinic, Tefen identifies the same barriers that crop up again and again:<\/span><\/p><ul><li><span style=\"font-size: large;\">The organization doesn&#8217;t have a good policy for reporting errors. The reporting process is often time-consuming, and employees write off some mistakes as par for the course and not worth telling anyone about.<\/span><\/li><li><span style=\"font-size: large;\">Lack of confidentiality makes staff reluctant to admit mistakes.<\/span><\/li><li><span style=\"font-size: large;\">Instead of looking for the root cause of a mistake and fixing it, organizations settle for punishing whoever screwed up. That makes staffers even less willing to report their errors.<\/span><\/li><li><span style=\"font-size: large;\">Modern medicine involves a lot of teamwork, collaboration and communication. Quality management often overlooks the ways different people or departments interact and the possible problems there.<\/span><\/li><li><span style=\"font-size: large;\">Trying to fix problems can create a big, complicated, burdensome set of new rules.<\/span><\/li><\/ul><p><span style=\"font-size: large;\">An even bigger problem occurs when organizations wait until something goes wrong and then look for solutions. While it&#8217;s necessary to look at mistakes and their causes after something bad happens, it&#8217;s also essential to be proactive and fix weak spots before disaster strikes.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a581fc5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a581fc5\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f1387ab\" data-id=\"f1387ab\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-be9ca62 elementor-widget elementor-widget-heading\" data-id=\"be9ca62\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\">Six Important Standards<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-99665d9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"99665d9\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8363de2\" data-id=\"8363de2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e663aa4 elementor-widget elementor-widget-text-editor\" data-id=\"e663aa4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-size: large;\">The Agency for Healthcare Research and Quality<\/span><strong><span style=\"font-size: large;\"><a href=\"https:\/\/www.ahrq.gov\/talkingquality\/measures\/six-domains.html\"><span style=\"color: #5040ae;\">(AHRQ)<\/span><\/a><\/span><\/strong><span style=\"font-size: large;\">says the role of a quality manager in a hospital or any other health care organization is most effective when they focus on six key issues:<\/span><\/p><ul><li><span style=\"font-size: large;\">Patient safety. Medical care should make patients healthier and not cause them harm.<\/span><\/li><li><span style=\"font-size: large;\">Effectiveness. Provide services that benefit the patient. Don&#8217;t withhold services they need and don&#8217;t push treatments that won&#8217;t make a difference.<\/span><\/li><li><span style=\"font-size: large;\">Patient-centered care. The patient&#8217;s preferences, needs and values should guide all clinical decisions.<\/span><\/li><li><span style=\"font-size: large;\">Timeliness. Delays can be harmful. Reducing them benefits the patients.<\/span><\/li><li><span style=\"font-size: large;\">Efficiency. Quality goes up if you don&#8217;t waste equipment, supplies, energy or ideas.<\/span><\/li><li><span style=\"font-size: large;\">Equitable. Regardless of your patient&#8217;s class, gender, ethnicity, or other personal characteristics, the quality of care should stay the same.<\/span><\/li><\/ul><p><span style=\"font-size: large;\">The effectiveness and safety of treatments are particularly important. Prioritizing quality management in these areas yields the best results.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-91f3bb7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"91f3bb7\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ca2a925\" data-id=\"ca2a925\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e0ce5de elementor-widget elementor-widget-heading\" data-id=\"e0ce5de\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\">Principles for Improving Quality Management in Healthcare<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e95eca2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e95eca2\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b2c06c2\" data-id=\"b2c06c2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d4701e1 elementor-widget elementor-widget-text-editor\" data-id=\"d4701e1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-size: large;\">\u200b\u200b\u200bThe Health Resources and Services Administration (HRSA) defines quality as \u201csystematic and continuous actions that lead to measurable improvement in health care services and the health status of targeted patient groups.\u201d In health care, improved quality management helps reduce waste, decrease mistakes, and improve patient care.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-603ae08 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"603ae08\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-aba4980\" data-id=\"aba4980\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7cce971 e-transform elementor-widget elementor-widget-image\" data-id=\"7cce971\" data-element_type=\"widget\" data-settings=\"{&quot;_transform_rotateZ_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateZ_effect_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateZ_effect_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"97\" height=\"1024\" src=\"https:\/\/healthdept.ep.gov.lk\/rdhs-kl\/wp-content\/uploads\/2023\/09\/quality-management-in-healthcare_orig-3.png\" class=\"attachment-large size-large wp-image-250\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a9fa9c3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a9fa9c3\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1123eed\" data-id=\"1123eed\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2ab6319 elementor-widget elementor-widget-text-editor\" data-id=\"2ab6319\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"color: #af0303;\">Useful Links:<\/span><\/p><ol><li><strong><u><a href=\"https:\/\/www.jica.go.jp\/activities\/issues\/health\/5S-KAIZEN-TQM-02\/ku57pq00001pi3y4-att\/sri_01.pdf\"><span style=\"color: #5040ae;\">National Guidelines for Improvement of Quality in LIne Ministry &amp; Provincial Hospitals<\/span><\/a><\/u><\/strong><\/li><li><strong><u><span style=\"color: #5040ae;\"><a href=\"https:\/\/www.jica.go.jp\/activities\/issues\/health\/5S-KAIZEN-TQM-02\/ku57pq00001pi3y4-att\/sri_02.pdf\"><span style=\"color: #5040ae;\">National Guidelines for Improvement of Quality in<\/span><\/a>\u00a0Primary Medical Care Units<\/span><\/u><\/strong><\/li><li><span style=\"color: #5040ae;\"><strong><u><a href=\"https:\/\/www.jica.go.jp\/activities\/issues\/health\/5S-KAIZEN-TQM-02\/ku57pq00001pi3y4-att\/sri_03.pdf\"><span style=\"color: #5040ae;\">National Guidelines for Improvement of Quality in<\/span><\/a>\u00a0Offices of Medical Officer of Health<\/u><\/strong><\/span><\/li><li><span style=\"color: #5040ae;\"><strong><u><a href=\"https:\/\/www.jica.go.jp\/activities\/issues\/health\/5S-KAIZEN-TQM-02\/ku57pq00001pi3y4-att\/sri_04.pdf\"><span style=\"color: #5040ae;\">National Guidelines for Improvement of Quality in<\/span><\/a>\u00a0Specialised Public Health Units &amp; Campaigns<\/u><\/strong><\/span><\/li><li><span style=\"color: #5040ae;\"><strong><u><a href=\"https:\/\/www.jica.go.jp\/activities\/issues\/health\/5S-KAIZEN-TQM-02\/ku57pq00001pi3y4-att\/sri_05.pdf\"><span style=\"color: #5040ae;\">National Guidelines for<\/span> <span style=\"color: #5040ae;\">Improvement of Quality in<\/span><\/a>\u00a0Health Management Units<\/u><\/strong><\/span><\/li><li><span style=\"color: #5040ae;\"><strong><u><a href=\"https:\/\/www.jica.go.jp\/activities\/issues\/health\/5S-KAIZEN-TQM-02\/ku57pq00001pi3y4-att\/sri_06.pdf\"><span style=\"color: #5040ae;\">National Guidelines for<\/span> <span style=\"color: #5040ae;\">Improvement of Quality in<\/span><\/a>\u00a0Training Instituions<\/u><\/strong><\/span><\/li><li><span style=\"color: #5040ae;\"><strong><u><a href=\"http:\/\/rdhsofficegampaha.org\/wp-content\/uploads\/2018\/05\/8-SD-5-Guideline-on-Quality-Indicators-Related-to-HAI.pdf\"><span style=\"color: #5040ae;\">Guideline on Quality<\/span> <span style=\"color: #5040ae;\">Indicators Related to H<\/span><\/a><\/u><\/strong><strong>ospital Acquired Infections<\/strong><\/span><\/li><li><span style=\"color: #5040ae;\"><strong><u><a href=\"http:\/\/rdhsofficegampaha.org\/wp-content\/uploads\/2018\/05\/9-SD-6-Guidelines-for-Adverse-Event-and-Readmission.pdf\"><span style=\"color: #5040ae;\">Guidelines for Adverse<\/span> <span style=\"color: #5040ae;\">Event and Readmission<\/span><\/a><\/u><\/strong><\/span><\/li><li><strong><u><a href=\"http:\/\/rdhsofficegampaha.org\/wp-content\/uploads\/2018\/05\/7-SD-4-Guideline-on-Hand-Hygiene-Compliance-.pdf\"><span style=\"color: #5040ae;\">Guideline on Hand<\/span> <span style=\"color: #5040ae;\">Hygiene Compliance<\/span><\/a><\/u><\/strong><\/li><li><strong><u><a href=\"http:\/\/rdhsofficegampaha.org\/wp-content\/uploads\/2018\/05\/4-SD-1-Guidelines-to-Calculate-Waiting-Time-of-Patients-in-OPD-Clinics.pdf\"><span style=\"color: #5040ae;\">Guidelines to Calculate Waiting Time of<\/span> <span style=\"color: #5040ae;\">Patients in OPD, Clinics<\/span><\/a><\/u><\/strong><\/li><\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b5ad8f7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b5ad8f7\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-73f60d0\" data-id=\"73f60d0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2b63d63 elementor-widget elementor-widget-heading\" data-id=\"2b63d63\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">---------------------------------------------------------------<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d7098a9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d7098a9\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ae30b3b\" data-id=\"ae30b3b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5d096e3 elementor-widget elementor-widget-text-editor\" data-id=\"5d096e3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"color: #c23b3b; font-size: x-large;\">References:<\/span><\/p><ol><li><strong><u><a href=\"http:\/\/rdhsofficegampaha.org\/wp-content\/uploads\/2019\/03\/qualityt-1.pdf\"><span style=\"color: #5040ae;\">MO -Quality<\/span> <span style=\"color: #5040ae;\">Management Job Description<\/span><\/a><\/u><\/strong>\u00a0<\/li><li><strong><u><a href=\"http:\/\/rdhsofficegampaha.org\/wp-content\/uploads\/2018\/05\/10-SD-7-Indicators-of-Healthcare-Quality-and-safety-1.pdf\"><span style=\"color: #5040ae;\">Indicators of<\/span> <span style=\"color: #5040ae;\">Healthcare Quality and safety<\/span><\/a><\/u><\/strong><\/li><li><span style=\"color: #5040ae;\"><strong><u><a href=\"http:\/\/rdhsofficegampaha.org\/wp-content\/uploads\/2018\/05\/12-SD-9-Implementation-of-clinical-indicators-in-all-four-major-specialties-.pdf\"><span style=\"color: #5040ae;\">Implementation of clinical<\/span> <span style=\"color: #5040ae;\">indicators in all four major specialtie<\/span><\/a><\/u><\/strong><strong><u>s<\/u><\/strong><\/span><\/li><li><span style=\"color: #5040ae;\"><strong><u><a href=\"http:\/\/rdhsofficegampaha.org\/wp-content\/uploads\/2018\/05\/5-SD-2-Surgical-Safety-Checklist-1.pdf\"><span style=\"color: #5040ae;\">Surgical<\/span> <span style=\"color: #5040ae;\">Safety Checklist<\/span><\/a><\/u><\/strong><\/span><\/li><li><span style=\"color: #5040ae;\"><strong><u><a href=\"http:\/\/rdhsofficegampaha.org\/wp-content\/uploads\/2018\/05\/6-SD-3-Post-LSCS-Surgical-Site-Infection-Rate-1.pdf\"><span style=\"color: #5040ae;\">Post LSCS Surgical Site Infection Rate Circular<\/span><\/a><\/u><\/strong><\/span><\/li><li><strong><u><a href=\"http:\/\/rdhsofficegampaha.org\/wp-content\/uploads\/2018\/05\/11-SD-8-Employee-Satisfaction-Survey-Format-1.pdf\"><span style=\"color: #5040ae;\">Employee Satisfaction<\/span> <span style=\"color: #5040ae;\">Survey Format<\/span><\/a><\/u><\/strong><\/li><\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Vision: Safe Healthcare through Quality Service. Mission: Promote the Productivity, Quality and Safety Healthcare service delivery to the People of Kalmunai Health Region.\u00a0\u00a0 What Is Quality Management in Health Care? It&#8217;s not easy for patients to know whether they&#8217;re getting quality care from their doctor. Even medical professionals can&#8217;t always judge this. Quality management in [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-240","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/healthdept.ep.gov.lk\/rdhs-kl\/wp-json\/wp\/v2\/pages\/240","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/healthdept.ep.gov.lk\/rdhs-kl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/healthdept.ep.gov.lk\/rdhs-kl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/healthdept.ep.gov.lk\/rdhs-kl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/healthdept.ep.gov.lk\/rdhs-kl\/wp-json\/wp\/v2\/comments?post=240"}],"version-history":[{"count":0,"href":"https:\/\/healthdept.ep.gov.lk\/rdhs-kl\/wp-json\/wp\/v2\/pages\/240\/revisions"}],"wp:attachment":[{"href":"https:\/\/healthdept.ep.gov.lk\/rdhs-kl\/wp-json\/wp\/v2\/media?parent=240"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}